Cebu Pacific Ticket Office

  •    Central Bloc, 4F (Services Zone, V. Padriga St, Cebu City, Cebu, Philippines
  •    +63 2 8702 0888, +63 2 8631 2277
  •    6:00 AM - 8:00 PM

Step into the world of Cebu Pacific Ticket Office, where your travel experience is crafted with precision and excellence. This airline is dedicated to connecting travelers to diverse destinations with unparalleled service. As a major player in the airline industry, it prioritizes customer satisfaction, offering a personalized & hassle-free booking experience. They have dedicated professionals to provide you with tailor-made travel solutions. Whether you’re in search of a direct flight or a budget-friendly itinerary with layovers, the active staff is ready to assist you in creating the perfect travel plan.

The airline’s ticket office offers more than just reservations. Experience the convenience of in-person ticket purchases with personalized assistance to address any questions or concerns related to your travel arrangements. Recognizing that travel plans may require adjustments, their office empowers you to make changes or cancellations. They provide flexibility and peace of mind, even in unforeseen circumstances.

Their office also provides exclusive access to special deals and promotions that may not be available online. Seize opportunities for discounted fares on select routes and take advantage of promotions offering extras such as additional baggage allowance & priority boarding. Trust Cebu Pacific ticketing office for a travel experience where every journey is meticulously curated to exceed your expectations.

Cebu Pacific Ticketing Office Address

For seamless ticketing services, visit the Cebu Pacific Ticket Office at their prime location. Situated at a prominent address, the office is your go-to destination for hassle-free flight bookings. Committed to providing exceptional customer service, it ensures a straightforward and convenient ticket purchasing experience. Find the office at the address provided in the table below, where the dedicated team is ready to assist you in planning your journey with ease.

Cebu Pacific Air ticketing office locationCentral Bloc, 4F (Services Zone, V. Padriga St, Cebu City, Cebu, Philippines
Cebu Pacific ticketing office contact number+63 2 8702 0888, +63 2 8631 2277
Operating Hours of Ticket OfficeWhole Week Timing- 6:00 AM – 8:00 PM
HeadquartersIt is situated at- Cebu Pacific Building, Domestic Road, Pasay City
Cebu Pacific LeadershipChairman- Lance Gokongwei CEO- Michael Szucs President- Alexander Lao
Cebu Pacific Official
Email for

Beyond these physical ticket office locations, the airline maintains a vast network of ticketing partners globally. This comprehensive network encompasses reputable travel agencies & user-friendly online ticketing platforms. Customers enjoy the flexibility of effortlessly securing their travel bookings by visiting the airline’s official website.

Cebu Pacific ticket office may make adjustments to its locations or office hours for enhanced passenger service. For the most precise and up-to-date information, visit the official website, where you can access the latest details on ticketing options and office locations.

Cebu Pacific Ticket Office Map Location

Cebu Pacific Ticketing Office Contact Number

For your convenience, the Cebu Pacific Ticket Office can be reached at the following contact numbers: +63 2 8702 0888 and +63 2 8631 2277. These dedicated phone lines provide direct access to our customer service team, ready to assist you with a range of inquiries. It includes flight bookings, reservations, changes, & cancellations.

Whether you prefer the ease of phone communication or have urgent matters that require immediate attention. The contact numbers are designed to offer prompt & efficient assistance. Feel free to reach out to Cebu Pacific Ticketing Office contact number for a smooth and personalized service experience. The knowledgeable staff is there to ensure your travel plans are handled with the utmost care and efficiency.

Cebu Pacific Ticketing Office Email Address

Please note that there is no specific email address for general customer support by Cebu Pacific ticket office. However, you can contact them for group bookings at

  • For individual customer support, they provide the convenience of a responsive chatbot on their official website, offering real-time assistance for a wide range of queries. From booking information to travel arrangements.
  • While they do not offer direct email support for individual customers, their chatbot is designed to provide quick and efficient responses to ensure your needs are addressed promptly. Trust Cebu Pacific for accessible and reliable communication channels to enhance your overall travel experience.

Cebu Pacific Head Office Address

Head Office Address: Cebu Pacific Building
Domestic Road, Barangay 191
Zone 20, Pasay City 1301, Philippines

Phone Number: +63 2 8702 0888, +6332 230 8888

Cebu Pacific Airlines Official website:

Cebu Pacific Check-in:

Cebu Pacific Flight Status:

Cebu Pacific Manage Booking:

Check the List of Cebu Pacific Offices Worldwide

How To Get In Touch With Cebu Pacific Ticket Office?

Connect with Cebu Pacific Ticket Office effortlessly through multiple communication channels. Whether by phone, email for group bookings, or the user-friendly chatbot on the official website etc., they provide accessible and efficient ways to address your travel inquiries. There are multiple ways to get in touch with office for your convenience:

  • Phone– Contact their customer service team directly at the following numbers:
  • Customer Service: +63 2 8702 0888
  • Reservations: +63 2 8631 2277
  • Email- There is no customer support email available. For group bookings mail them at
  • Chatbot- Utilize their responsive chatbot on the official website for real-time assistance with various queries related to booking, reservations, & travel arrangements.
  • Visit- Drop by one of our physical ticket office locations for in-person assistance. Check our website or contact customer service for the nearest office.
  • Website- Explore our official website ( for comprehensive information, online booking, and customer support.
  • Social Media- Connect with us on social media platforms (e.g., Facebook, Twitter) for updates, announcements, and customer engagement.
  • Travel Agencies- Collaborate with trusted travel agencies affiliated with Cebu Pacific for additional assistance and services.

Note: If you are contacting them visiting in person, always make sure to remember or keep your booking reference number. This will ensure a smooth and fast process for you.

Enquiries Managed By Cebu Pacific Air Ticketing Office

Cebu Pacific ticket office adeptly manages a wide array of inquiries, providing travelers with comprehensive assistance & ensuring a seamless experience throughout their journey. The dedicated team is committed to addressing various concerns, offering valuable information, and facilitating smooth transactions. Here are the key inquiries expertly handled by them:

  • Receive personalized support for flight bookings, including information on available flights, fare details, and assistance in securing the most suitable travel options.
  • For existing reservations, our team assists with modifications, upgrades, or any changes required to meet your evolving travel needs.
  • Obtain up-to-date information on flight schedules, delays, cancellations, and other real-time details to help you plan your journey more effectively.
  • Clarify questions regarding baggage allowances, restrictions, and policies, ensuring a smooth and hassle-free check-in process.
  • Address special requests such as meal preferences, seat selections, or any specific accommodations needed during your flight.
  • Seek guidance on payment-related issues, refund processes, or any financial inquiries, ensuring transparency and clarity in all transactions.
  • Receive specialized assistance for group bookings, including inquiries related to group travel packages, discounts, and coordination.
  • Obtain information about travel documentation requirements, visa inquiries, and other essential details to ensure a smooth travel experience.
  • Stay informed about the latest promotions, deals, and exclusive offers, maximizing your opportunities to secure discounted fares and additional benefits.
  • Seek advice on general travel queries, destination information, and travel tips to enhance your overall travel experience.

Why Opt for Cebu Pacific Ticketing Office?

Opting for the Cebu Pacific ticket office can offer passengers several advantages and conveniences. Whether you encounter issues with your booking, have specific inquiries, or prefer face-to-face assistance, visiting their office can be a practical and efficient choice.

  • Ticketing offices provide a more personalized service, allowing you to discuss your travel needs directly with Cebu Pacific staff.
  • If you encounter any problems with your booking, such as changes in travel plans or technical difficulties, it provides a direct point of contact for swift issue resolution. This can be particularly valuable when time is of the essence.
  • For passengers who prefer face-to-face interactions when dealing with payment-related concerns or refund inquiries. The ticketing office can provide clarity and assistance in navigating these processes.
  • If you need to make changes to your reservation or explore available options, the ticketing office can guide you through the process, ensuring that modifications are accurately made according to your preferences.
  • Staff at the office can provide immediate updates on flight status, schedule changes, or any other relevant details, keeping you well-informed about your travel plans.
  • For those who prefer to make payments in person or have specific payment requirements, it allows for a variety of payment options.

How To Make a Cebu Pacific Ticket Office Complaint?

If you’ve encountered issues with Cebu Pacific Air services and need to file a complaint. The process is designed to ensure your concerns are addressed promptly & effectively. Making a complaint at a Cebu Pacific ticket office involves a systematic approach. Allowing you to communicate your feedback and seek resolution.

  • Identify the nearest Cebu Pacific ticketing office to your location.
  • Before heading to the ticketing office, gather all relevant documentation related to your complaint. This may include booking details, boarding passes, and any correspondence with Cebu Pacific regarding the issue.
  • Once at the ticketing office, approach the customer service counter and explain your situation to the representatives.
  • In many cases, airlines provide complaint forms to streamline the process. Request a complaint form if available, as this document can help ensure that all necessary information is documented.
  • If the customer service representatives provide you with a reference number for your complaint, make sure to write it down. This reference number can be valuable for tracking the progress of your complaint.
  • After filing your complaint, it’s advisable to follow up with Cebu Pacific to inquire about the status of your case.

FAQs About Cebu Pacific Ticketing Office Address, Contact Number, Email

Welcome to the FAQ section of Cebu Pacific Ticket Office, your go-to resource for answers to commonly asked questions. Explore this comprehensive guide designed to provide clarity and assistance on a variety of topics, ensuring a smooth and informed travel experience with Cebu.

What is the procedure for making changes to my booking?

To make changes to your booking, visit their ticket office in person, contact their customer service hotline, or log in to your account on the official website. Their staff will guide you through the modification process.

How can I book a flight through Cebu Pacific Ticket Office?

You can book a flight through the Ticket Office by visiting any of the physical locations, contacting the customer service hotline, or utilizing the user-friendly online booking system.

What are the baggage policies of Cebu Pacific, and where can I get more information?

Information on baggage policies, including allowances and restrictions, can be obtained at the ticket office, on official website, or by contacting customer service team.

What services can I access at Cebu Pacific Ticket Office?

At the ticket office, you can inquire about flight details, make reservations, modify existing bookings, get assistance with special requests, & receive information on promotions & exclusive deals.

Can I avail group booking discounts through Cebu Pacific Ticketing Office?

Yes, they provide assistance for group bookings, & you can inquire about special discounts, customized packages, and coordination for group travel.

Where is Cebu Pacific Ticketing Office located?

You can find the nearest Cebu Pacific Ticket Office by checking the official website’s “Contact Us” section or by contacting their customer service.

How can I reach Cebu Pacific Ticket Office for assistance with my reservation?

You can reach the customer service team at +63 2 8702 0888 or +63 2 8631 2277 for assistance with your reservation. Additionally, you can use website’s chatbot for real-time support.

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