Singapore Airlines Brisbane Office in Australia

  •    12/300 Ann St, Brisbane City QLD 4000, Australia
  •    +61 2 8228 1188
  •    7 days a week

At the Singapore Airlines Brisbane Office in Australia travelers/passengers can purchase flight tickets for their next trips or request cancellations/rescheduling of an existing booking or purchase additional baggage allowance if needed; the Singapore Airlines team aims to provide exceptional flight experience to all passengers.

The airline roots its birth from “Malayan Airways Limited” in 1947, Singapore Airlines became its own entity officially in 1972; the airline presently serves 1 domestic location and 77 locations in 34 countries worldwide. Singapore Airlines is the national carrier for the Republic of Singapore.

The airline representatives have been professionally trained to aid & assist travelers/passengers with their flight queries and to provide all the flight-related services offered by the airline at the Singapore Airlines Office in Brisbane, Australia.

Singapore Airlines Brisbane Office Address & Contact Details

Address: 12/300 Ann St,
Brisbane City QLD 4000, Australia

Phone Number: +61 2 8228 1188

Email ID:

Fax: +673 233 7576

Working Hours: Monday, Wednesday, and Friday: 9:00 a.m. to 5:00 p.m.,
Thursday and Sunday: 8:30 a.m. to 3:30 p.m., Tuesdays and Saturdays are closed.

Singapore Airlines Brisbane Office Map Location

Singapore Airlines Brisbane Airport Office

Brisbane Airport International Terminal,
Airport Dr, Brisbane Airport QLD 4008, Australia

Airport Phone Number: +61 2 8228 1188

Information about Singapore Airlines Baaggage Services

View Hand Singapore Airlines baggage, Checked baggage, Excess baggage charges, overweight baggage charges, and oversize baggage charges in the above link.

Inquiries about BaggageSingapore Airlines baggage inquiries

Official website of Singapore Airlines

Online Check-in with Singapore check-in

Check the status of your flight

Check the list of Singapore Airlines Office Worldwide

Types of Planes on Singapore Airlines

Airbus A330-300Boeing 777-200ER
Airbus A350-900Boeing 777-300
Airbus A380-800Boeing 777-300ER
Boeing 777-200Boeing 787-10

Services Provided by Singapore Airlines Brisbane Office

Travel specialists at the Singapore Airlines Brisbane Office serve passengers with numerous services. Here are details about some of them. Take a thorough look and go ahead with enjoying a pleasant journey.

Services Pertaining to Reservations

While some passengers prefer only online bookings through the website of the airline, you may get in touch with the professionals if you need advice in person.

They can guide you about a range of other subjects, such as booking extra seats, adding baggage, entering other important details, and much more. You can provide your details to make a suitable reservation and choose one of the available modes of payment to confirm the booking.

Edit Booking

If your trip plans suddenly change, you might need to make last-minute additions to your reservation or you may need to delete or alter something. Ask the team for all the assistance you require.

The airline’s website also offers this option, though. You may confirm from the team in what scenarios your booking can be edited online, if required.

Queries Concerned to Baggage

The airline’s website features a separate section on baggage allowance providing insights into the dimensions of bags, details according to the type of selected boarding class, total weight allowed, and much more.

However, you may contact the experts in case of any confusion. They will also make you understand the procedure laid out by the airline for what to do if your luggage is lost or damaged upon arrival.

Cancellation and Refund

Your inquiries may also relate to cancelling your reservation due to urgent circumstances. The staff at the Singapore Airlines office will familiarise you with how to properly cancel a flight in an emergency.

They will also provide you with information on how to post a request for a refund on your cancelled ticket, and the method of keeping track.

Singapore Airlines Office Check-in

You can mark check-in at the Singapore Airlines desk in Terminal 1 of Brisbane Airport. The office staff will guide you through the process, and they can provide all the information you need regarding the documents or certificates to be shown at the check-in counter.

Please keep record of all such details so as to receive your boarding pass and proceed to the boarding gate without any difficulty. The airline’s website conveniently provides a way for you to check in online. You may seek professional guidance in this regard as well.

Special Assistance Singapore Airlines

At the airport or even on the aircraft, you might require medical or wheelchair assistance for old-age people with you, your relatives with disabilities, an expectant mother on board with you, and the like. You may also be traveling with an infant or a child, or may need to reserve tickets for an unaccompanied minor child.

Thus, you can get in touch with the experts to inquire about using such services or to share any issues you may have about services that have already been reserved. Please keep in mind that most airlines have a policy for reservation of such services much in advance so that necessary arrangements could be made on time.

Pets Are Welcome

Singapore Airlines welcomes pets, however, they must be taken as checked baggage or in cargo. You can book their travel on the same flight in which you travel. The minimum age allowed for them is three years. You can seek all such details by contacting the team at Singapore Airlines Brisbane Office.

Singapore Airlines Lounge Brisbane International Airport

You can make use of the SilverKris Lounge located at the airport. To rest and unwind with friends or family, this lounge makes for a comfortable place that offers a charming ambiance to travelers.

You can confirm all the details from the team on how to access the lounge. It may be available for SilverKris members or Star Alliance members. Well, some passengers may also use it as per the boarding class they choose to reserve. Get all the information to use the lounge services and avoid last-minute hassles at the airport.

Car Rental

You might need to take a car as soon as you exit the airport. Find out how to reserve a car by taking advice from the staff, and make the booking beforehand. This ensures that you reach your location or business meeting spot on time.

Enquiries Handled by Singapore Airlines Office in Brisbane, Australia

Flight Ticket BookingImmigration ServicesSports Equipment
Flight Ticket CancellationIn-Flight WifiAirport Transportation
Flight Ticket ReschedulingAirport WifiSeats Enquiries and Selection
Web / Mobile App Check-inIn-Flight EntertainmentKrisFlyer Program
Airport Counter Check-inIn-Flight Duty Free ItemsVisa on Arrival
Self Service Kiosk Check-inAirport FacilitiesTransit Information
Unaccompanied MinorDelayed FlightsReceipts and Refunds
Baggage AllowanceVIP Lounge ServiceSilverKris Lounge
Duty Free AllowanceCorporate Reward ProgramKrisFlyer Gold Lounge
Flight InformationPPS ClubCodeshare Partners
Airport LoungesAnimals and PetsIn-Flight Meals
Visa InformationMissing LuggageAirport Transfers

All details provided on this page are of relevance to travelers who wish to contact (call/visit) the Singapore Airlines Brisbane Office in Australia or to plan an upcoming journey with the airline.

FAQs Regarding Singapore Airlines Brisbane Office

Here are a few crucial inquiries for your consideration regarding Singapore Airlines Brisbane Office.

What terminal is Singapore Airlines at Brisbane Airport?

Singapore Airlines flights are operated through Terminal 1 of Brisbane Airport in Australia. However, there may be certain flights, labelled as Singapore Airlines, which run as per the airline’s codeshare agreements. You must confirm the terminal before you travel, as it might change in some cases.

Which terminal is Singapore Airlines arrival in Brisbane?

The Singapore Airlines flights arrive at Terminal 1 of Brisbane Airport.

Can I take my pet in Singapore Airlines?

Yes, Singapore Airlines allows pets, but as checked baggage or in cargo. You may contact experts at the office for more details or check the information on the website of the airline.

What is the Singapore Airlines departure terminal at Brisbane Airport?

The Singapore Airlines flights depart from Terminal 1 of Brisbane Airport.

What are the facilities available at the Singapore Airlines Lounge Brisbane?

You can avail of the facilities like food, snacks, wireless internet, wheelchair-accessible restrooms, TV, and more at SilverKris Lounge by Singapore Airlines located at Brisbane Airport.

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