Philippine Airlines Ticket Office

  •    Pasay, Philippines
  •    Manila- (+632) 8539-0000, (+632) 8855-8888 Philippines- (+63) 919-056-2255US/ Canada- 1-800-435-9725
  •    Monday to Friday

Get to explore the myriad services offered at the Philippine Airlines Ticket Office. Located in the heart of convenience, this office is your gateway to a world of effortless travel planning. With a commitment to excellence, the ticket office provides expert assistance to ensure a smooth and enjoyable booking experience.

Discover a range of services tailored to meet your travel needs, from personalized itinerary planning to exclusive deals that promise exceptional value. The office goes beyond the transactional aspect of ticketing, offering a customer-centric approach that prioritizes your comfort and satisfaction. Knowledgeable staff stand ready to assist you in navigating through the diverse array of flight options, ensuring you find the best routes and schedules to suit your preferences.


Whether you are a seasoned traveller or embarking on your first journey, the ticket office is your reliable partner in securing Philippine Airlines tickets with ease. Stay informed about promotions, updates, & travel essentials, as the office keeps you well-connected to the latest in the world of aviation. Elevate your travel experience & make every journey memorable with the dedicated services of their ticket office.

Philippine Airlines Ticket Office Address

Learn about ticketing services at the Philippine Airlines Ticket Office, strategically located at many locations. Positioned at a prominent address, this office is your one-stop destination for effortless flight bookings. Dedicated to delivering exceptional customer service, it guarantees a straightforward and convenient ticket purchasing experience. For the address, email, and other important details, refer to the table below for a quick overview of how to connect with the dedicated team and plan your journey with ease.

Philippine Airlines Ticketing Office AddressDepends on a specific location
Philippine Airlines Ticket Office Phone NumberManila– (+632) 8539-0000, (+632) 8855-8888 Philippines– (+63) 919-056-2255US/ Canada– 1-800-435-9725
Operating Days of Ticket OfficeMonday to Friday
HeadquartersIt is situated at- Pasay, Philippine
Philippine Airlines LeadershipChairman- Lucio C. TanBoard of Director- Carmen K. Tan
Philippine Airlines Official
Email for

In addition to the details mentioned above, Philippine Airlines extends its global reach through an extensive network of ticketing partners. It includes reputable travel agencies & user-friendly online platforms. This comprehensive network empowers customers with the flexibility to effortlessly secure their travel bookings.

While the Philippine Airlines Ticketing Office strives to provide accessible & convenient services, occasional adjustments to locations or office hours may occur to enhance passenger service. For the most precise & up-to-date information on ticketing options and office locations, visit the official website. There, travelers can access the latest details, ensuring a seamless and informed experience when planning their journeys with Philippine Airlines.

Philippine Airlines Ticket Office Phone Number

To facilitate your travel inquiries and reservations, the Philippine Airlines Ticket Office provides accessible contact options. 

  • For those in Manila, reach out to the local hotline at (+632) 8539-0000 or (+632) 8855-8888.
  • Customers within the Philippines can connect through the dedicated line at (+63) 919-056-2255.
  • If you’re in the United States or Canada, the toll-free number is 1-800-435-9725.
  • These phone numbers serve as your direct link to expert assistance; ensuring a smooth booking process and addressing any queries you may have.
  • Whether you’re seeking information on flight schedules, promotional offers, or general travel guidance. The Philippine Airlines Ticketing Office phone numbers are designed to provide prompt and reliable support.
  • For a hassle-free experience, contact the appropriate hotline. Let them assist you in making your journey with Philippine Airlines a memorable one.

Pal Airlines Ticketing Office Email Address

For an efficient means of communication, the Philippine Airlines ticket office offers a dedicated email address, which is Whether you have inquiries about flight reservations, special requests, or require assistance with any aspect of your travel plans. This email provides a direct and reliable connection to the airline’s customer care team.

  • By reaching out to their email, passengers can expect timely responses from knowledgeable and friendly staff. They are committed to ensuring a smooth and enjoyable travel experience.
  • This email address serves as a valuable resource for addressing a wide range of travel-related concerns, from booking details to post-travel feedback.
  • It values customer feedback and strives to offer personalized support through this channel.
  • Feel free to send your queries or comments to them, & let the airline’s dedicated team assist you in making your journey enjoyable.

Philippine Airlines Head Office Address & Contact Details

Head Office Address: Philippine Airlines, PNB Financial Center, CCP Complex, Macapagal Avenue, Pasay City, Philippines

Head Office Tel Number: +63 2 8855 8888, 1 800 435 9725 (USA/Canada)

Official Email Address:

Official Website:

Online Check-in:

Check flight status:

Check the List of Philippine Airlines Offices Worldwide

Philippine Airlines Ticket Office Map Location

How To Get In Touch With Philippine Airlines Ticket Office?

To get in touch with the Philippine Airlines Ticketing Office, there are various convenient avenues available for you. From traditional phone calls and email inquiries to engaging with their customer support on social media platforms like Facebook Messenger, WhatsApp, and Viber. The airline ensures accessibility and responsiveness. Additionally, the MyPAL Assist app offers a Click to Call (VoIP) feature for seamless communication. Choose the method that suits you best for a hassle-free connection.

  • Phone:- Connect with them through various hotlines for specific regions. Dial (+632) 8539-0000 or (+632) 8855-8888 for Manila inquiries, (+63) 919-056-2255 for those within the Philippines, and 1-800-435-9725 for customers in the US/Canada.
  • Email:- Reach out to the dedicated customer care team via email at This channel is ideal for detailed inquiries, special requests, and general assistance with your travel plans.
  • Messenger Chat (Facebook):- Engage in real-time conversations with Philippine Airlines through their official Facebook page’s Messenger chat. This provides a quick and interactive way to get information and support.
  • WhatsApp and Viber:- Utilize popular messaging apps to communicate with the airline. You can reach out to Philippine Airlines via WhatsApp and Viber for efficient and convenient assistance.
  • MyPAL Assist Click to Call (VoIP):- Experience seamless communication through MyPAL Assist Click to Call, a Voice over Internet Protocol (VoIP) service that allows you to connect with the airline’s assistance services directly through their website.

Enquiries Managed By Philippine Airlines Air Ticketing Office

The Philippine Airlines Ticketing Office efficiently manages a diverse array of inquiries to ensure a seamless and customer-centric experience. Key areas of inquiry managed by the ticketing office include:

  • Assistance with flight reservations, seat selection, and itinerary planning.
  • Providing details on ticket prices, promotional offers, and fare conditions.
  • Guidance on visa requirements, travel restrictions, and necessary documentation.
  • Information on flight schedules, including departures, arrivals, and any potential changes.
  • Handling requests for special services, such as dietary preferences, wheelchair assistance, and special accommodations.
  • Addressing questions related to baggage allowances, restrictions, and tracking.
  • Explaining and assisting with promotional offers, loyalty programs, and frequent flyer benefits.
  • Managing customer feedback, addressing concerns, and handling post-travel inquiries.
  • Providing assistance and information on a wide range of travel-related topics to enhance the overall customer experience.

Why Choose PAL Airlines Ticketing Office?

Opting for the Philippine Airlines Ticket Office offers several advantages, making it a preferred choice for travelers:

  • The ticketing office provides access to knowledgeable and dedicated staff. They can offer expert assistance with booking, reservations, and addressing any travel-related inquiries.
  • Enjoy a hassle-free booking experience with personalized assistance. It will help you find the best flight options, schedules, and fares tailored to your preferences.
  • Stay informed about exclusive promotional offers and deals. It may be available directly through the ticketing office, providing potential cost savings for your journey.
  • Discuss and customize your travel plans with the office staff to accommodate specific preferences, special requests, or any unique requirements you may have.
  • Connect directly with the airline through various communication channels. It includes phone, email, and messenger chat, ensuring prompt and reliable communication for all your inquiries.
  • PAL’s commitment to exceptional customer service ensures that your needs and concerns are addressed promptly, enhancing the overall travel experience.
  • While physical ticketing offices offer localized services, PAL’s extensive global network ensures that you can access ticketing services worldwide through various partners and online platforms.
  • The ticketing office is equipped to handle post-travel feedback and concerns, demonstrating PAL’s commitment to continuous improvement and customer satisfaction.

Steps To Make a Philippine Airlines Ticket Office Complaint

If you need to make a complaint at a Philippine Airlines Ticket Office, follow these steps for an effective resolution:

  • Collect all relevant information, including your booking reference, flight details, and any supporting documentation related to the issue.
  • Approach the Philippine Airlines Ticket Office in person. Clearly communicate your concern to the staff at the customer service counter.
  • Clearly articulate the nature of your complaint, detailing the specific problem, date, and any individuals involved if applicable.
  • Ask for assistance and resolution. It’s important to express your expectations for a satisfactory solution to the issue.
  • Take note of the names and positions of the staff you interact with, as well as the date and time of your visit. This information can be useful if further escalation is necessary.
  • Request a reference number for your complaint. This can be used for tracking and following up on the status of your concern.
  • If the issue is not immediately resolved, follow up on your complaint by contacting Philippine Airlines’ customer service through their official channels. Use the reference number to provide context to your follow-up communication.
  • If you prefer an online approach, submit your complaint through the airline’s official website or customer service email. Include all necessary details and documentation.
  • Some airlines actively engage with customers on social media platforms. You can consider expressing your concerns through Philippine Airlines’ official social media channels.
  • If your complaint remains unresolved, consider escalating the matter to higher levels of customer service or relevant aviation authorities.

FAQs About Philippine/PAL Airlines Ticket Office

Welcome to the Philippine Airlines Ticket Office FAQ section. Explore answers to commonly asked questions regarding services, contact details, reservations, and more. Simplify your journey by finding the information you need effortlessly.

Where is the nearest Philippine Airlines Ticket Office located?

Find the ticket office at prominent locations globally. Visit the official website or contact our hotline for specific addresses.

What services can I access at the ticket office?

Enjoy expert assistance for bookings, reservations, promotional offers, and personalized travel guidance at their customer-friendly ticket office.

Can I provide feedback or make a complaint at the ticket office?

Yes, the ticket office welcomes feedback. For swift resolution, gather details and approach the staff directly or submit concerns through official channels.

How can I contact the Philippine Airlines Ticket Office?

Reach them through phone hotlines, email at, or via social media channels for prompt assistance.

Are there alternative ways to book tickets besides visiting the ticket office?

Explore the user-friendly website, contact our hotlines, or engage through messenger chat for convenient online booking and support.

Leave a Reply

Your email address will not be published. Required fields are marked *

Philippine Airlines Other Locations