Singapore Airlines Sydney Office in Australia

  •    Level 9 233 Castlereagh Street Sydney New South Wales 2000 Australia
  •    1800 452 308
  •    NA

Persons can visit or call the Singapore Airlines Sydney Office in Australia if they require help with their itineraries; the team at this office are trained and provide assistance with ticket reservations and / or rescheduling and / or cancellations.

Special assistance, KrisFlyer, SIA Business Class, flight schedules, baggage allowance and multiple other flight related amenities and services can be availed on request at the Singapore Airlines Sydney Office in Australia.

Singapore Airlines Sydney Office Address & Contact Details

Address: Level 9, 233 Castlereagh Street
Sydney New South Wales 2000, Australia

Phone Number: 1800 452 308

Email ID:

Airport Name: Sydney Airport

Singapore Airlines Sydney Office Map Location

Information about Singapore Airlines Baaggage Services

Inquiries about BaggageSingapore Airlines baggage inquiries

Official Website:

Online Check-in with Singapore check-in

Check the status of your flight

Check the list of Singapore Airlines Office Worldwide

Types of Planes on Singapore Airlines

Airbus A330-300Boeing 777-200ER
Airbus A350-900Boeing 777-300
Airbus A380-800Boeing 777-300ER
Boeing 777-200Boeing 787-10

Services Provided by Singapore Airlines Sydney Office

The travel experts at the Singapore Airlines Sydney Office offer a variety of services. Check out the details on some of them below.


You can get help by contacting the office experts and asking for guidance on a variety of topics, including flight reservations, adding new seats, modifying current reservations, adding baggage, purchasing other services for in-flight convenience, and much more.

You can inquire about forthcoming flights for new bookings and provide your information to make a suitable reservation. If you need assistance with online booking, which is simple to do on Singapore Airlines’ website, the experts will guide you accordingly.

Manage Reservation

There could be end-moment additions to be made to your booking, or you might need to delete or edit something, owing to the sudden change in your travel plans.

Get all the necessary support from the team. Well, this option can also be used on the website of the airline. The team will address all such concerns suitably.

Baggage Information

Contact the professionals at the Singapore Airlines Office Sydney for assistance with your luggage. You might be interested in learning about the extra baggage charges.

If you have any queries about what to do if your luggage is lost or damaged, the team will make you conversant with the process defined by the airline for the same. Whether you are filling out a form or checking the status of your luggage, rest assured you are getting the finest advice.

Cancelation and Refund

Your queries may also pertain to canceling your booking because of urgent scenarios. Else, you may have a plan to board the next flight right after the current one. The team at the Singapore Airlines Office in Sydney will acquaint you with the correct procedures for cancelling a flight in an emergency.

In addition, they will give you instructions on how to post a request for a refund on your cancelled ticket, if it is applicable, and the medium to track its status.


You must check in at the Singapore Airlines counter located at Terminal 1 of Sydney Kingsford Smith Airport, Australia. The office team will walk you through the procedure, and if you have any questions about the paperwork or documentation you will need to provide at the check-in desk, they can answer them all for you.

You can also easily access an option for online check-in on the airline’s website. Professional advice might also be sought for the same.

Special Assistance

You could need medical or wheelchair support for elders, people with disabilities, expectant mothers, and more at the airport, or even on the plane. There could also be assistance dogs travelling with you or you could be carrying small children or infants on board.

You can thus connect with the professionals at the Sydney Airlines Contact Number and ask about using such services, or there could be concerns regarding the already-booked services.

Unaccompanied Minor

Find out everything you need to know about the travel of unaccompanied minors. You can get the help you need, whether it’s regarding the minimum age for children to travel, the reservation process, the necessary documentation, and the like.

Travel with Pets

Pets are welcome on Singapore Airlines, but as checked baggage. You can take them on the same flight as yours. Their age must be at least three years. The airline also provides you with an option to book cargo service for your pet.

You can look for comprehensive information on bringing small animals like dogs and cats on board. Learn more about the regulations that must be followed in these situations, including the permitted pet carrier types, where to store the carrier while flying, etc.

Singapore Airlines Lounge at Sydney Airport

Before taking off, you need to spend your time shopping or enjoying a feast at eating outlets. Well, the Singapore Airlines lounge located at Terminal 1, Level 3, after Customs, Immigration, and Quarantine (CIQ) clearance, is an ideal place to relax and spend refreshing moments with friends or family.

You can also have thoughtful business discussions with your team while you avail of the wireless internet service for your official work. Enjoy food and snacks simultaneously. Wheelchair-accessible restrooms have also been provided for passengers with disabilities. Ask the team for details on how to access the lounge, its timings, and complete facilities.

Car Rental

As you leave the airport, you might need to hire a vehicle. Ask the staff for information on booking a car rental service. Do this in advance and avoid any hassle at the end moment.

Enquiries Handled by Singapore Airlines Sydney Office in Australia

Flight Ticket BookingImmigration ServicesSports Equipment
Flight Ticket CancellationIn-Flight WifiAirport Transportation
Flight Ticket ReschedulingAirport WifiSeats Enquiries and Selection
Web / Mobile App Check-inIn-Flight EntertainmentKrisFlyer Program
Airport Counter Check-inIn-Flight Duty Free ItemsVisa on Arrival
Self Service Kiosk Check-inAirport FacilitiesTransit Information
Unaccompanied MinorDelayed FlightsReceipts and Refunds
Baggage AllowanceVIP Lounge ServiceSilverKris Lounge
Duty Free AllowanceCorporate Reward ProgramKrisFlyer Gold Lounge
Flight InformationPPS ClubCodeshare Partners
Airport LoungesAnimals and PetsIn-Flight Meals
Visa InformationMissing LuggageAirport Transfers

This page provides details which are relevant for persons seeking to contact the Singapore Airlines Sydney Office in Australia and / or are planning for a future flight or preparing for an upcoming flight with Singapore Airlines.

FAQs On Singapore Airlines Sydney Office

Here are a few important questions regarding Singapore Airlines Sydney Office for your consideration.

What terminal is Singapore Airlines at Sydney Airport?

Singapore Airlines flights are operated through Terminal 1 of Sydney Kingsford Smith Airport in Australia.

Which terminal is Singapore Airlines arrival in Sydney?

The Singapore Airlines flights arrive at Terminal 1 of Sydney Kingsford Smith Airport.

What is the Singapore Airlines departure terminal at Sydney Airport?

The Singapore Airlines flights depart from Terminal 1 of Sydney Kingsford Smith Airport.

Is Singapore Airlines operating in Australia?

Yes, Singapore Airlines operates in many cities in Australia. Some of them are Gold Coast, Melbourne, Sydney, Perth, and Brisbane.

2 thoughts on “Singapore Airlines Sydney Office in Australia

  1. Allen Bill says:

    Does anyone have the contact details for the Singapore Airlines office in Sydney? Need to get in touch regarding a booking.

  2. Florrie Hana says:

    Any idea if the Singapore Airlines office in Sydney is open on weekends? Trying to plan a trip and need some assistance.

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